CheckmaityLet’s get you back
to your game.
A little help with imports, Maity, your membership, or your data.
How do I bring my games into Checkmaity?
Open Games and choose Add a game. Enter your public Chess.com or Lichess username, or import a PGN. No chess-site password is needed. If an import fails, check the username, selected site, and your connection.
Maity is not answering. What should I try?
Check your connection and your AI sharing choice in Account → AI & your data. Keep the app open while a response arrives. If a response stops, try again. You can still use your saved games and board tools while coaching is unavailable.
How do the free reviews work?
You can coach five different games each calendar month on Free. More questions about a game already counted that month do not use another game. Your Account screen shows the remaining allowance. Pro includes unlimited coached game reviews, with technical rate limits.
I paid for Pro, but it is not showing.
Make sure you are signed into the Apple Account used for the purchase. In Checkmaity, open Account → Membership → Restore purchases. You need an internet connection. Restore recovers your subscription, not games previously stored on another device.
How do I cancel or request a refund?
On iPhone, open Settings, tap your name, then Subscriptions → Checkmaity. You can manage or cancel there. Removing the app does not cancel a subscription. For an Apple purchase refund, use Apple’s Report a Problem service.
Can I use Checkmaity without AI?
Yes. Choose Not now on the AI sharing screen. Your local game library and board tools remain available. You can change your choice later in Account → AI & your data.
How do I request deletion of my data?
Contact us using the email below and explain what you would like removed. We may ask for information to locate the relevant installation or purchase. Do not send passwords, sign-in tokens, or full payment details. Deleting local games or the app does not automatically delete service records or cancel billing.